This Privacy Policy describes how we collects, uses, stores, and protects your information when you use our website, purchase our functional beverages, or subscribe to our services.
This policy is prepared in accordance with applicable Indian laws including the Information Technology Act, 2000, SPDI Rules, and consumer protection provisions.

1. INFORMATION WE COLLECT
   Personal Information
   When you place orders or create an account, we may collect:
   Name
   Mobile number
   Email address
   Shipping & billing address
   Payment details (processed securely via third-party gateways)
   Automatically Collected Data
   IP address
   Device type & browser
   Website activity and session behaviour
   Cookies and analytics data

   
   

2. PURPOSE OF COLLECTION
   We collect data to:
   Process and deliver orders
   Manage subscriptions and recurring billing
   Provide customer support
   Send transactional messages (order updates, delivery alerts)
   Improve website functionality
   Send marketing communications (only if you opt-in)
   Prevent fraud and misuse

   
   

3. LEGAL BASIS FOR PROCESSING
   We process personal data based on:
   Customer consent
   Order fulfilment necessity
   Legal compliance obligations
   Legitimate business interests such as fraud prevention

   
   

4. SHARING OF INFORMATION
   We do not sell personal data.
   Information may be shared only with:
   Payment gateways
   Logistics partners
   CRM/email platforms
   Technology and hosting providers
   Regulatory authorities if required by law
   All vendors are required to maintain confidentiality and data protection safeguards.

   
   

5. DATA STORAGE & SECURITY
   We use reasonable safeguards including:
   SSL encryption
   Secure payment processors
   Restricted internal access
   Periodic system monitoring
   While we take reasonable steps, no digital system is completely secure.

   
   

6. CUSTOMER RIGHTS
   You may request to:
   Access your stored data
   Correct inaccurate data
   Delete your account
   Withdraw marketing consent
   Email requests to: [Insert Email]

   
   

7. COOKIES
   We use cookies to:
   Enable cart functionality
   Store preferences
   Analyse performance
   Run marketing campaigns
   You can disable cookies in browser settings.

   
   

8. CHILDREN’S DATA
   Our products are intended for individuals 18 years or older.
   We do not knowingly collect information from minors.

   
   

9. RETENTION PERIOD
   We retain data only as long as necessary for:
   Order fulfilment
   Legal compliance
   Accounting and taxation requirements
   Dispute resolution

   
   

10. UPDATES TO POLICY
    We may update this policy periodically.
    Changes will be posted on this page with a revised date.

    
    

11. CONTACT DETAILS
    Re - Qi / Potion Labs Pvt Ltd
    Registered Address: Ajit House, Green Park, Delhi - India
    Customer Support Email: hi@reyourqi.com
    Grievance Officer (India Requirement): +91 900 866 93 87 | +91 9137163422